Shipping policy

At The Ecom Cart, we aim to process and ship orders as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.

Delivery Time
Estimated delivery times:
Metro cities: 3–6 business days
Other locations: 5–9 business days
Delivery times may vary depending on location, courier operations, and unforeseen circumstances.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
Customers can track their order through the courier tracking link provided.

Delays
Occasionally, delivery may take longer due to:
Weather conditions
Courier service disruptions
High order volumes
Remote delivery locations
In such cases, we appreciate your patience and understanding.

Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided and the shipment fails, The Ecom Cart will not be responsible for the failed delivery.

Lost Shipments
If your order appears to be lost in transit, please contact us at theecomcart@gmail.com and we will assist in coordinating with the courier partner.